Privacy Policy

This Privacy Policy governs the manner in which Cinematique Instruments collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.cinematique-instruments.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Cinematique Instruments.


We may collect personal identification information from users in a variety of ways, including - but not limited to, when users visit our site, register on the site or place an order.
We do NOT sell, trade, or rent users personal identification information to third parties!

Cinematique Instruments may collect and use Users personal information for the following purposes:
1. Non-personal information to run and operate our site
2. user purchase information to operate customer service and to comply with local tax authorities
3. Name and email address to send periodic newsletters

1. Non-personal information:
In order to properly run and operate our website, we may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

- Web browser cookies - How we use Cookies?
Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to to enhance User experience, track shopping basket contents and remember where you are in the order process.

- Use of tracking cookies:
Cinematique Instruments uses third-party cookies and scripts such as Google Analytics and Statcounter. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

- Decline cookies.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies as well as delete existing cookies from your device if you prefer. If you choose to decline and/or delete cookies, you may not be able to use all features of Cinematique Instruments websites or services that depend on cookies.

2. User purchase information:
On our website, we offer payment through the service of payment provider PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal,L-2449 Luxembourg as well as Stripe Inc., 354 Oyster Point Boulevard, South San Francisco, California, 94080, USA (hereinafter "Payment Provider")

In order to comply with German as well as EU VAT law, we are obliged to add the respective VAT rate to our sales prices according to the customer´s origin. We determine the data necessary for this from the customer's IP address at the time of the order. The corresponding location determination based on the above IP address is carried out by the following two third party providers Maxmind and GeoPlugin
(These links are linking directly to their privacy policy)

In order to successfully complete the payment process, personal data is automatically transmitted to Payment Provider The personal data transmitted to Payment Provider are usually first name, last name, address, e-mail address, telephone number or other data in connection with the respective order.

Personal data exchanged between Payment Provider and the controller may be transmitted by Payment Provider to credit reporting agencies. The purpose of this transmission is to verify identity and creditworthiness. The data subject has the possibility to revoke his/her consent to the processing of personal data vis-à-vis Payment Provider at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.

Payment Provider's current privacy policy can be found here: PayPal and Stripe.

Generally, we use all this information to fulfill the obligation of proof of our purchase activities, sales and collected VAT to the local tax authorities. Furthermore, we use a part of the data to run customer service, like creating invoices, providing download links or running the user area as well as creating and improving FAQs - we do NEVER share this information with third parties.

3. Name and email address:
User will receive emails that may include company news, User information, updates pertaining to their order and related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe links at the bottom of each email or User may contact us via our Site. Furthermore data may also be used to respond to their inquiries, questions, and/or other requests

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


For integration and display of video content our website uses plugins from YouTube. The video portal is provided by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When a page with an integrated YouTube plugin is opened, a connection to YouTube's servers is established. This will tell YouTube which of our pages you have visited.
YouTube can associate your surfing behavior directly with your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.
The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Details on the handling of user data can be found in YouTube's privacy policy here.

F Our website uses plugins from Vimeo to integrate and display video content. The video portal is provided by Vimeo Inc. 555 West 18th Street, New York, New York 10011, USA.
When calling a page with an integrated Vimeo plugin, a connection to the Vimeo servers is established. This will tell Vimeo which of our pages you have visited. Vimeo will know your IP address even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.
Vimeo can assign your surfing behaviour directly to your personal profile. You can prevent this by logging out beforehand.
Please refer to Vimeo's Privacy Policy for details on the handling of user data here.


How do we protect your information?:
We are using a Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information

What you should do to protect your information?
As general behavior in the internet, it is recommended that users take great care with their accounts, and follow vigilantly some general safety rules:
Do not press a link that you do not expect to receive or not requested by us to press. Do not use simple, trivial, or versatilely used passwords when creating an account or using our products and services.

Changes to this privacy policy
Cinematique Instruments has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


If you need further assistance you can contact us - via our online web form found on our support pages - by sending a mail to:
Cinematique Instruments
Johannisstr. 60
DE-50668 Köln
or by phone: +49 221 139 27 21, (opening hours: 11.00 to 16.00, Monday to Friday)
or email to "support (at) cinematique-instruments.com"

The Cinematique Instruments Team

This document was last updated on February 06, 2022